Understand your ban type, submit a clear appeal, and avoid repeat issues.
Subject: Appeal for Temporary Ban — Username: <yourname> (User ID: <id>) Hello Roblox Support, I received a temporary ban on <date> for <reason from notice>. I understand the rules better now and I apologize for my actions. I’ve reviewed the Community Standards and will avoid this behavior in the future. If possible, I’d appreciate a reduction of the ban length. Either way, I will not repeat the violation. Thank you for your time, <yourname>
Subject: Appeal for Moderation Action — Username: <yourname> (User ID: <id>) Hello Roblox Support, My account was moderated on <date> due to an inappropriate avatar/outfit. I have removed/changed the item(s) in question and understand the guidelines that led to the action. Could you please review the account now that the issue is corrected? I will ensure my avatar and accessories always comply moving forward. Thank you, <yourname>
Subject: Appeal for Exploiting/Hacking Accusation — Username: <yourname> (User ID: <id>) Hello Roblox Support, I was moderated on <date> for exploiting/hacking, but I do not use exploits or unauthorized software. If there is any evidence you can review, I’d appreciate a second look. I only run Roblox and standard programs while playing. If any specific behavior triggered the system, please let me know so I can avoid it. I’m committed to fair play and complying with the Community Standards. Thank you, <yourname>
Subject: Appeal — Possible Account Compromise — Username: <yourname> (User ID: <id>) Hello Roblox Support, My account appears to have been compromised around <date/time>. I noticed suspicious activity (e.g., unrecognized logins, unusual purchases). I’ve since changed my password, enabled two-step verification, and reviewed connected devices. Could you please review the moderation action? I’m requesting a restoration if this was caused by compromise. I’ve secured my account and will continue following best security practices. Thank you, <yourname>
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Response times vary from a few days to several weeks depending on case complexity and support volume. Simple warnings may be resolved quickly, while account terminations require thorough review. Avoid submitting duplicate appeals as this can delay processing.
Yes, voice chat moderations can be appealed. Include timestamps of the incident, explain the context, and confirm you've reviewed the voice chat guidelines. Voice bans are often temporary and may lift automatically after the specified period.
Warnings require acknowledgment but don't restrict access. Temporary bans (1-7 days) prevent login during the penalty period. Permanent account deletions terminate access indefinitely unless successfully appealed. Feature-specific actions may only affect voice chat, groups, or certain games.
Username violations can be appealed if you believe the moderation was incorrect. Explain why the name complies with guidelines and provide context. If approved, you'll be able to change your username again. Note that some names may be permanently restricted.
You can still submit appeals for active bans. The appeal process continues regardless of ban status. If your appeal is approved during an active ban, the restriction will be lifted. Multiple violations may result in longer or permanent penalties.
Technically yes, but this violates Roblox's terms and can result in additional penalties including IP bans. Roblox tracks device and network information. Focus on appealing your current account instead of creating new ones.
Include screenshots of the moderation notice, timestamps, relevant chat logs (if appropriate), and a clear explanation. For compromise cases, mention security steps taken. Keep evidence relevant and avoid sharing personal information beyond what's necessary.
Yes, group membership restrictions can be appealed. Contact the group owner first, as they may be able to reinstate you. If it's a Roblox-enforced group ban, submit a standard appeal explaining the situation and your commitment to following group rules.
Common reasons include inappropriate chat behavior, exploiting/cheating, sharing personal information, harassment, and violating community standards. Account compromise leading to unauthorized activity is also frequent. Review the Community Standards to understand prohibited behaviors.
Enable 2FA, use strong passwords, avoid third-party tools, be respectful in chat and voice, follow community guidelines, and regularly review your account security. Don't share your account with others and report suspicious activity immediately.
Most decisions are final. Focus on account security and behavior improvement. You can try one follow-up appeal if you have new evidence, but repeated submissions are ignored. Consider creating legitimate new accounts only if absolutely necessary and following all guidelines.
Game-specific bans (like being kicked from individual experiences) are usually handled by game developers, not Roblox support. Contact the game's developer or check their Discord/server for appeal processes. Only account-wide moderations go through official Roblox appeals.